Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we collect details about individual web pages or products you view, the websites or search terms that referred you to the Site, and your interactions with the Site. This automatically-collected data is referred to as “Device Information.”
We collect Device Information using the following technologies:
“Cookies”: Data files placed on your device, often including an anonymous unique identifier. Learn more about cookies and how to disable them at allaboutcookies.org.
“Log files”: Track actions on the Site and collect data such as IP addresses, browser types, Internet service providers, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels”: Electronic files used to record information about how you browse the Site.
Additionally, when you make or attempt to make a purchase through the Site, we collect specific information, including your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”
In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information collected to fulfill orders placed through the Site (including payment processing, shipping arrangements, and providing invoices or order confirmations). Additionally, Order Information is used to:
Communicate with you.
Screen orders for potential risk or fraud.
Provide you with product or service information, based on your preferences.
Device Information helps us screen for potential risk and fraud (particularly through IP addresses) and to improve and optimize the Site through analytics on how customers browse and engage with it. We also use it to assess the success of our marketing campaigns.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use it as described above. For instance:
We use Shopify to power our store; learn more about their privacy practices here: Shopify Privacy Policy.
We use Google Analytics to understand how customers interact with the Site; learn more about how Google handles your information here: Google Privacy Policy.
Opt-out of Google Analytics here: Google Analytics Opt-out.
Additionally, we may share your information to comply with applicable laws, respond to lawful requests, or protect our rights.
zentra does not sell, trade, or share consumer information beyond what is described above.
Mobile Message Service Terms and Conditions
The mobile message service (“Service”) is operated by zentra. Your use of the Service constitutes agreement to these terms. We may modify or cancel the Service without notice.
We do not charge for the Service, but standard text messaging and data rates may apply. Messages may be sent using an automatic dialing system. Your consent to receive marketing messages is not required for purchases. Message frequency varies. Text STOP to unsubscribe or use the link in any text message. If you subscribe to other programs, you must unsubscribe separately.
We may change our short code or phone number without notice. Carriers are not liable for delayed or undelivered messages. You agree to maintain accurate and up-to-date information with us.
To the extent permitted by law, we are not responsible for message delivery issues or any actions you take in reliance on messages.
Behavioral Advertising
We use your Personal Information to provide targeted ads or marketing that may interest you. Learn more about targeted advertising at the Network Advertising Initiative’s educational page.
You can opt out of targeted advertising:
Facebook: Facebook Ad Settings
Google: Google Ad Settings
Bing: Bing Ad Settings
Alternatively, use the Digital Advertising Alliance’s opt-out portal.
Do Not Track
We do not alter our data collection practices when we detect a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access, update, or delete personal information we hold about you. To exercise this right, contact us using the information below.
We process your data to fulfill orders or pursue our legitimate business interests. Please note that your information will be transferred outside Europe, including to Canada and the U.S.
Data Retention
We retain your Order Information for our records unless you request its deletion.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in practices or for legal and regulatory reasons.
Minors
The Site is not intended for individuals under the age of 21.
Contact Us
For questions about this Privacy Policy, please contact us at:
Email: hello@zentra.com